Medical transportation, with care in motion at every step.

We specialize in both ambulatory support and wheelchair accessible vehicle (WAV) transport. For ambulatory passengers—such as those utilizing canes, walkers, or crutches—we provide door-through-door arm-steadying guidance to ensure safe navigation. For wheelchair users, our specialized vehicles are equipped to seamlessly handle standard manual chairs, oversized equipment, and bariatric powerchairs.

Unlike standard curb-to-curb transportation providers who only drop you at the sidewalk, our operators physically assist passengers from inside their home or facility room, safely maneuver them over thresholds, and escort them directly into their destination's interior clinic or lobby. This ensures a continuous chain of custody and heightened safety for all ambulatory and wheelchair clients.

Yes. Our late-model fleet features ADA-compliant Wheelchair Accessible Vehicles (WAV) engineered for maximum transit security. Each WAV is fully equipped with heavy-duty floor tracks, reliable loading ramps or mechanical lifts, and robust four-point wheelchair lockdown systems. In conjunction with the 4-point harness, we utilize a 3-point lap belt to securely hold the passenger into the wheelchair while the vehicle is in motion.

No. Our specialized WAV fleet allows passengers to remain securely and comfortably seated in their own manual wheelchair or heavy-duty bariatric powerchair for the entire duration of the trip. Our drivers are certified to properly secure your chair directly into our vehicle's lockdown system using the 4-point wheelchair harness alongside the 3-point passenger lap belt for maximum safety.

Passenger safety is our absolute priority. 100% of our drivers maintain professional PASS (Passenger Assistance Safety and Security) certification, which focuses exclusively on proper wheelchair securement, mechanical lift operation, and empathetic passenger mobility handling. Furthermore, every operator holds current First Aid and CPR credentials.

Yes, our vehicles can safely accommodate heavy-duty bariatric powerchairs and oversized mobility equipment. We kindly ask that you disclose your specific mobility classification and equipment dimensions at the time of booking so our dispatch team can ensure the appropriately configured vehicle is sent to your location.

Personal oxygen equipment is completely permitted, provided it is client-supplied and housed in a secure, portable tank or mobile concentrator. Because our drivers are mobility transit specialists and not licensed clinical nurses, the passenger must have explicit, documented physician authorization to self-regulate and manage their own oxygen supply during the trip.

We know healthcare appointments can be unpredictable. Our $225 Round-Trip Transportation option does not include driver standby during the appointment. For added flexibility, the $295 Round-Trip Transportation with Driver Stay package includes up to 90 minutes of waiting at the destination. Additional waiting time is $25 per 15-minute increment. Please let dispatch know if you expect a longer appointment so we can help arrange the right service.

Our fleet is specifically outfitted for the Cave Creek and Greater Phoenix environment. Every vehicle features high-capacity, multi-zone air conditioning systems engineered to combat extreme ambient heat. Additionally, every vehicle is equipped with top-of-the-line ceramic window tinting that has earned the Skin Cancer Foundation's Seal of Recommendation. This advanced absorptive nano-ceramic technology rejects up to 99.9% of harmful ultraviolet (UV) rays and provides exceptional infrared heat rejection, significantly reducing the feel of the sun's heat on your skin for optimal thermal comfort.

Currently, CM2Care operates as a premium, private-pay concierge mobility service. This allows us to bypass the restrictive routing algorithms of standard insurance transport and offer unparalleled scheduling flexibility. However, as we continue to expand our services, we do plan to accept insurance in the future. For now, payment is securely processed at the time of booking, or via net-30 invoicing for our established corporate and healthcare facility partners.